- Manage customer interactions (fostering relationships, customer calls)
Uses CRM to identify, call and track prospects to gain core and strategic customer opportunities Visits customers and potential clients Collaborates with leadership to ensure alignment with strategies in forecasting, business planning, and pipeline development Demonstrates solid decision-making skills and ability to prioritize ever-changing daily tasks Effectively executes sales activities to meet or exceed daily, monthly & annual expectations Works closely with other internal departments to ensure a seamless and positive customer experience Consults with Client Leadership to understand their business challenges and supply chain goals Ability to develop tailored solutions that deliver value and support the Client’s business strategy Prospects, plans, and conducts face to face visits with new prospective customers within Branch territory Understand how external factors can affect market conditions could impact a customer’s logistical needs and provide solutions for new market trends. Consistently update and manage client information in Sims Global CRM Maintains a strong commercial presence in the local marketplace, participating or presenting at regional events Coordinates with the Operations team to onboard new Clients to provide a seamless transition. Other duties or responsibilities as assigned.
Bachelor’s Degree preferred or equivalent combination of work experience Minimum 4 years of outside sales experience Knowledge of logistical concepts and supply chain terminology Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Strong attention to detail Strong ability to persuade, motivate, and influence others Competitive mindset, with a drive to win and grown. Keen sense for business development with a clear “hunter” mentality Develop and maintain strong inter-company relationships Proficient in Microsoft Office Suite of programs
Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Employment is contingent on background screening
The Office Administrator will coordinate office activities and operations while providing clerical and administrative support to management.
Duties/Responsibilities:
- Supports office activities and functions to maintain efficiency and compliance with company policies.
- Travel Coordination
- Manage new client borrower credit agreements.
- Manages reception duties and office access.
- Maintains clerical support for the office. Including but not limited billing, accounts receivable, client onboarding and inter office communications.
- Manages inbound telephone services, email correspondence, and mail distribution.
- Manage external vendors (landscaping, utilities, cleaning services, vending services,) acts as gatekeeper for solicitations
- Maintains office supplies inventory, swag, and employee appreciation items.
- Provide support to marketing for any marketing materials.
- Manage off site administrative duties.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to prioritize tasks.
- Ability to function well in a high-paced environment.
- Team Player
- Conflict resolution
- Proficient with Google suite
- This is an in office position.
Education and Experience:
- High school diploma or equivalent required; Associates degree in office administration or related field preferred.
- At least three years of administrative and clerical experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to drive to offsite locations for administrative duties.
Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Employment is contingent on background screening.
This position requires experience working with Open Deck freight. Preferred experience with Heavy Haul/OD.
Company Summary:
Sims Global Solutions is a team of industry experts who have worked with or for just about every carrier available today and have an invaluable wealth of knowledge to help take your career to the next level. With our extensive network of the industry’s top carriers, fulfillment solutions, and leading-edge Transportation Management Software, our customers get expertise on adaptive shipping solutions with regular, real-time updates on their shipments and those are just a few reasons why they keep coming back. Our commitment to service goes beyond the customer, we are dedicated to making the work experience at Sims Global world-class as well. Our brand new 28,000 sq/ft building provides a fun and collaborative work environment, as well as a 3,000 sq ft workout center equipped with everything you would need to promote a healthy lifestyle.
Position: Heavy Haul/Over Dimensional Open Deck Logistics Specialist
Sims Global Solutions is a market leader in Heavy Haul/Over Dimensional-Open Deck Freight. We are looking for an experienced individual that can support the logistics process from quote to delivery. This individual will be responsible for communicating with both client and carrier.
RESPONSIBILITIES:
- Driven to grow a division and revenue in Heavy Haul and Over-Dimension loads
- Working familiarity with Heavy Haul and Overdimesional Loads related operations, processes, and systems
- Ability to multitask and prioritize shipments and responsibilities
- Self-motivated and customer service-oriented
- Good communication skills and attention to detail
- Obtain proper information and/or data regarding carrier payments
- Handle many carrier calls and emails
- Set carrier invoices for payment and maintain carrier balance sheets
- Research and resolve carrier payment discrepancies and issues
- Post available loads, and find trucks from Sims Global extensive carrier network to haul customers' loads
- Negotiate rates with customers and carriers
- Professional follow-up and coordination between customers and carriers
Qualifications:
- A minimum of 2 years of current experience arranging Heavy Haul/Over Dimension Loads.
- Highly motivated, competitive, personable, and outgoing person that can work autonomously and in team environments and provide results.
- Must possess strong communication, decision making, time management, presentation, sales, and negotiation skills.
- Good problem-solving skills and ability to research solutions to difficult issues.
- Excellent organizational skills.
- Proficient computer skills.
- Strong analytical skills.
- Ability to multitask and handle multiple projects at once.
- Ability to work as an individual while also supporting the overall team.
- Ability to adapt to change in a fast-paced environment.
Relevant experience and/or skills: Surface Deployment and Distribution Command, SDDC, freight broker, freight agent, freight sales, truck broker, logistics account manager, 3PL, transportation, truck dispatch, truckload sales, rate negotiations, customer relationships, business development, cold calling, carrier relationships.
Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Sims Global offers a complete and competitive benefit package designed to meet individual and family needs
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Employment is contingent on background screening
Company Summary:
Sims Global Solutions is a team of industry experts who have worked with or for just about every carrier available today and have an invaluable wealth of knowledge to help take your career to the next level. With our extensive network of the industry’s top carriers, fulfillment solutions, and leading-edge Transportation Management Software, our customers get expertise on adaptive shipping solutions with regular, real-time updates on their shipments and those are just a few reasons why they keep coming back. Our commitment to service goes beyond the customer, we are dedicated to making the work experience at Sims Global world-class as well. Our brand new 28,000 sq/ft building provides a fun and collaborative work environment, as well as a 3,000 sq ft workout center equipped with everything you would need to promote a healthy lifestyle.
POSITION SUMMARY
The Collections Specialist will have the opportunity to work with high volume customers and offices to resolve issues with and collect on aging invoices. It is an exciting opportunity to not only build relationships with assigned customers, but to also use their critical thinking skills to resolve everyday collections problems.
DUTIES AND RESPONSIBILITIES
- Utilize problem solving and critical thinking skills to determine root cause of aging invoices
- Leverage systems functionality and established processes to resolve aging invoices
- Develop professional relationships with internal and external customers, maintain open lines of communication and build rapport by providing timely and professional service
- Escalate complex issues to senior team members and/or leadership
- Continue to develop skills and build upon knowledge of collections process
- Work within established procedures and adheres to quality guidelines
- Contribute ideas for process improvement
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
- High School Diploma or GED equivalent
- Minimum 2 years of collections, cash applications, credit, accounts payable or related finance experience
Preferred:
- Strong customer service and interpersonal skills
- We are looking for someone task-focused, that works well in a team environment, and that thrives in a fast-paced environment
- Ability to work independently as well as with a team to ensure critical tasks are completed with a sense of urgency
- Must have strong organization skills, thoroughness, and attention to detail
- Strong verbal and written communication skills
- Critical thinking skills and problem resolution skills
- Demonstrated ability to use own judgement and make sound decisions
- Ability to work in fast-paced, professional, and deadline driven environment
- Proficient in Microsoft Office Suite of programs
- Values a diverse and inclusive work environment
Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Employment is contingent on background screening.
The Truckload Brokerage Manager is an integral part of the Operations leadership team, responsible for growing, training, and mentoring the Sims Global Solutions Truckload Brokerage team. In this role, the Truckload Brokerage Manager will lead all aspects of growing the Truckload division, dedicated to expanding our Multi-Modal Logistics company. They will be responsible for new customer onboarding, driving continuous growth.
This individual is passionate about delivering extraordinary service to Sims Global Solutions Customer Base and contributing directly to bottom-line growth and customer experience. . The ideal candidate is both highly operational and entrepreneurial, obsessed with driving customer success, motivated by building and crafting the future of transportation, and an experienced leader at setting vision and driving execution to deliver results for our clients.
This Seller-Doer-Leader will lead the Truckload team and partner with the other operations teams to continue improving strategy and processes. They will be responsible for executing Truckload growth targets alongside partners across several teams within Sims Global Solutions.
Responsibilities:
Truckload Team Management
- Develop, mentor, and train the Truckload Brokerage team.
- Cultivate a team that is driven, has a sense of urgency, and is willing to provide best-in-class service to SGS customers.
- Build a culture of success and fun.
Strategy
- Identify KPI’s for daily/monthly achievement
- Meet and exceed monthly goals as set by executive leadership.
- Internal collaboration with your team on pricing strategy and account implementation plan.
- Maintain market knowledge for multiple modes of shipping and seasonality.
Primary Objectives
- Have a cost vs. price mentality (best price does not equal best service).
- Maximize margin on every load.
- Ongoing personal/professional development.
- Perform any other reasonable duties assigned or directed by management as necessary to ensure the continued success of our client’s company.
Experience:
- 4-6+ years of freight brokerage or carrier sales experience required.
- (2+ years of leadership preferred.)
- Excellent problem-solving and time management skills.
- Ability to thrive in a fast-paced working environment and multitask.
- Proficient in Microsoft Office.
- Excellent written and verbal communication skills.
- Attention to detail.
- Willing to be available after hours and weekends if needed.
- Strong work ethic.
- Preferred experience in Parade and Load boards
This position offers a competitive base salary plus commission.
Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Employment is contingent on background screening.
The Freight Sales Manager is an integral part of the sales leadership team, responsible for growing, training, and mentoring the Sims Global Solutions Sales teams. In this role, the Freight Sales Manager will lead all aspects of growing a sales organization, dedicated to expanding our Multi-Modal Logistics company including LTL, Truckload, and Warehousing customer base across all emerging product and service offerings. They will be responsible for new customer acquisition and driving continuous growth and improvement across a portfolio of customers.
This individual is passionate about delivering extraordinary service to Sims Global Solutions customers and contributing directly to top line and bottom-line growth. The ideal candidate is both highly operational and entrepreneurial, obsessed with driving customer success, motivated by building and crafting the future of transportation, and a tried leader at setting vision and driving execution to deliver results for our clients and sales team.
This Seller-Doer-Leader will work with sales and operations teams to continue improving strategy and processes. They will be responsible for executing business growth targets alongside partners across several teams within Sims Global Solutions.
This role is expected to develop best-in-class sales approach, sales metrics, sales team while providing high quality communication with our clients. This position will seek to provide best-in-class customer service with a customer-centric, no fail mentality.
Responsibilities:
- Lead the Sales team comprised of Internal/External/Independent Agents with 2+ yrs of sales experience, responsible for growing our LTL and TL shipper base.
- Build strong and repeatable outbound sales process, targeting the highest value shippers in the segment, coordinate with Marketing on content, drive execution and hold the team accountable to results.
- Develop, educate, and implement sales metrics to be reported daily/weekly/monthly/annually.
- Responsible for top-line and bottom-line growth for the Sims Global portfolio of customers
- Own objective setting, mentoring, training, motivation, and development of the sales team.
- Work cross-functionally with claims, marketing, account management, customer success and sales operations teams to drive shipper acquisition and growth by setting and carrying out cohesive go-to-market strategy.
- Partner with sales enablement to build training and coaching around sales processes, best practices, and tools such as Zoho, DAT, Green Screens, Parade, & LinkedIn
- Develop your own book of business.
- Work with Sales staff to hone their sales skills, including traveling with sales members to client locations on sales calls.
Basic Qualifications
- 8+ years of proven experience in a sales role
- At least 2+ years of hands-on management experience in an acquisition sales environment with experience managing full cycle Sales teams.
- Freight/logistics experience required
- Bachelor’s degree preferred.
Preferred Qualifications
- Consistent track record of success vision setting, coaching, development, and driving execution to deliver business outcomes.
- Experiencing selling transportation management systems
- A solution and customer focused approach with the ability to grow positive relationships.
- Proven track record of success of solution selling Freight clients.
- Consistent record of success building a book of business through outbound prospecting
- Experience working closely and communicating optimally with internal and external team members including operations, marketing, and customer success teams.
- Excitement toward working and staying organized in an ever-changing, rapid growth environment.
- Portfolio of achievements growing a business or product and consistently exceeding revenue targets and company goals
- Hard-working and motivational leadership mentality established through leading by example for staff, peers, and senior leaders across all company functions.
- Experience building and using Zoho and BI dashboards for reporting.
Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Employment is contingent on background screening.
Calling all TL and LTL Logistics Coordinators! Sims Global Solutions is looking for YOU!
If you want the chance to be a part of a fun, fresh and rapidly growing freight and logistics company, look no further! We offer a full-suite of logistics solutions that allow you to serve a wide range of clientele from fortune 100 companies all the way down to small mom and pop shops. We are the only all-in-one freight solution business owners will want to use. From the moment our customers contact us for a quote to the time their shipment is delivered, we will ensure to work with their schedule and meet their deadline. With our extensive network of the industry’s top carriers and leading edge Transportation Management Software, our customers get great rates on adaptive shipping solutions with regular, real-time updates on their shipments while getting up-to-date and at easy to access information and those are just a few reasons why they keep coming back.
Sounds great, right? But what is it really like to work here?
You’ll be joining our team of industry experts who has worked with or for just about every carrier available today and has an invaluable wealth of knowledge to help take your career to the next level. We have built a great foundation for our employees to flourish in this competitive industry. Sims Global Solutions is known for our responsiveness and going above and beyond, not only for our clients, but for our team as well. And when we say that we are growing we mean it: Join us in our brand new 28,000 square foot building that includes amenities such as a 3000 square foot gym, full kitchen and more!
If this has piqued your interest- read on!
Throughout your tenure with Sims Global Solutions, you’ll be responsible for:
- Quoting, scheduling, and coordinating shipments through our cutting edge TMS system.
- Updating client status reports on a load-by-load basis by monitoring email, fax, and voicemail.
- Vetting and setting up new carrier vendors.
- Cultivating relationships with clients, carriers and the company team.
- Collaborating with sales department on client shipping updates and issues.
- Facilitate any returns, discrepancies, over/short, and damages.
- Managing and processing customer and market data.
- Ensuring carriers are meeting their designated appointment times.
- Crafting solutions for your customers from reporting and data.
Have we captured your attention? Awesome! Now let’s see how you’ll fit in with us:
About you:
- Your Experience: You have been in the Transportation, 3PL or Freight Brokering/Forwarding industry for 1-3 years and have extensive knowledge of LTL, TL Carrier and/or INTL guidelines and lanes.
- Your Education: You have a Bachelors degree or equivalent combination of training, education or industry experience.
- Your Skills: You must be an excellent communicator and negotiator. You are incredibly successful at building relationships with customers and fellow team members by listening, sharing ideas and appreciating others’ efforts. You are tech-savvy, comfortable with the Microsoft Office Suite and able to work from your phone, TMS, and email.
- Your Characteristics: This is a fast-paced environment, so you should have the tenacity to motivate yourself to thrive. You stay calm and organized under pressure while balancing multiple priorities. You know your customers are the most important and will respond quickly to their needs.
- Your impact: You can help lead our team to our greatest earnings yet!
Here are just a few reasons we think you’ll love working with us:
We're not just invested in freight; we're also invested in our people. We are only as successful as our employees are and that’s why we provide you with top-notch benefits and pamper you with perks, including:
- Full Health, Vision and Dental insurance.
- 401k-match dollar for dollar
- Flexibility to work when and where you want.
- Relaxed Dress Code- feel as comfortable at work as you do in your own home.
- Access to top of the line, user-friendly TMS system and reporting and analysis tools.
- Support from all departments- we are a team who works together for mutual success!
Oh, and we should also mention that being a part of our team includes having fun together! We are a privately held, family owned business and want to create a culture where we can enjoy each other, which is why we host fun celebrations, like our company sporting events! Who says building a career can’t be fun?
If you want to be a part of a winning team and want to take yourself to the next level, apply now. We can’t wait to hear from you! But first check us out at www.shipsims.com.
Company Summary:
Sims Global Solutions is a team of industry experts who have worked with or for just about every carrier available today and have an invaluable wealth of knowledge to help take your career to the next level. With our extensive network of the industry’s top carriers, fulfillment solutions, and leading-edge Transportation Management Software, our customers get expertise on adaptive shipping solutions with regular, real-time updates on their shipments and those are just a few reasons why they keep coming back. Our commitment to service goes beyond the customer, we are dedicated to making the work experience at Sims Global world-class as well. Our brand new 28,000 sq/ft building provides a fun and collaborative work environment, as well as a 3,000 sq ft workout center equipped with everything you would need to promote a healthy lifestyle.
Position Summary: As an Independent Freight Agent (1099), operate as your own boss working remotely from the comfort of your own home, representing Sims Global Solutions under our brokerage authority, soliciting Truckload & LTL freight services from your network of commercial customers, tapping into an unsaturated market. We provide ALL the back office administrative and support work so that you can focus on selling & moving freight for your customers. Agents that successfully develop regular sales with their accounts readily generate a 6-figure income.
This is a 1099 (independent contractor) position
Qualifications & Responsibilities:
- 3+ Years of Freight Agent Experience
- Developed & Transferrable book of business
- Determined hunter of new clients and business
- Intrinsically motivated, goals driven, strong work ethic
- Intrinsically motivated, goals driven, strong work ethic
- Proven ability to network, build relationships, and solicit & close business
- Strong background in utilizing CRM (ZOHO preferred but not required)
- Ability to Negotiate rates with customers and carriers
- Professional follow-up and coordination between customers and carriers.
- Professional collaboration and coordination with shippers, carriers and dispatchers
- Organized and plans daily activities including follow-up calls and appointments
Sims Offerings to Agent:
- Completely unsaturated agent market
- Extensive Transportation Technology Stack: Robust TMS with integrated CRM and Marketing program.
- Fully Integrated TMS Platform built for internal and external client workflow efficiency.
- Client setup in seconds with Client portal access.
- System Integrated Carrier onboarding and vetting software
- Simple Carrier setup with Internal Carrier Load Board.
- Digital Tracking
- Freight Matching
- Integrated Bulk Rates for large shipper contracts
- E-Commerce and WMS Integration
- Multi-Modal service offerings with Asset Based and Warehouse/Fulfillment division.
- Flexible Agent Structure options:
- Operations support to allow you to expand and just sell, while internal operations handle’s the back-office operations.
- Bring your operations team with you for a greater commission split.
- Unlimited Earning Potential: Most agents can grow their business 40-50% more with Sims than many other 3PLs.
- A+ Rated supplemental Cargo Ins coverage for high value freight
- Dedicated Claims Department
- Great company Culture
- Strong Financial Stability
- Access to full benefits package
- Company paid client risk insurance
- Emphasis on carrier relationships: Prompt payments for carriers, to keep them moving, and to keep them coming back. Over 90,000 carriers in network
- In-house Training and Coaching
- Tax consulting for info on tax write offs
- Company paid rewards for top agents
- Annual Company Conferences
- Access to Sims Global Solutions extensive carrier partnerships in the US and Canada, and fast setup of new contract carriers
- Marketing materials, sales support, web-based access to Sims Global TMS system, CRM, and company email account
Relevant experience and/or skills: Freight broker, freight agent, freight sales, truck broker, logistics account manager, 3PL, transportation, truck dispatch, truckload sales, rate negotiations, customer relationships, business development, cold calling, carrier relationships.
Sims Global Solutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Employment is contingent on background screening
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